Effective Date: [November 2024]
At Societal Sync Creative Marketing Agency (“Societal Sync,” “we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us through social media platforms. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information to provide and improve our services to you. This includes both personal and non-personal data:
Personal Information
- Contact Information: Name, email address, phone number, company name, and billing information when you reach out to us or engage our services.
- Payment Information: Credit card details or other financial information provided for billing purposes (processed through secure third-party payment providers).
- Communication Data: Any information you provide when contacting us, such as through email, social media, or contact forms.
Non-Personal Information
- Usage Data: We may automatically collect information about your use of our website, such as IP address, browser type, device type, and the pages you visit.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to improve your experience and analyze how our website and services are used. These tools collect information about browsing activities, preferences, and behavior.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To deliver digital marketing, branding, content creation, and other services you have requested.
- To Improve Our Website and Services: To analyze usage trends, improve user experience, and optimize website content.
- To Communicate with You: To respond to inquiries, provide customer support, send updates about our services, or deliver marketing communications.
- To Process Payments: To complete transactions and process payments for the services you purchase.
- To Comply with Legal Obligations: To meet legal requirements and prevent fraudulent activity.
3. How We Share Your Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share information with third-party service providers that help us operate our website, conduct business, or fulfill our services, such as payment processors and email marketing platforms. These providers are obligated to safeguard your information and use it only for the purposes for which it was shared.
- Legal Requirements: If required by law, we may disclose your information to comply with legal processes, such as court orders or government regulations.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.
4. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access control measures.
However, no system is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and collect information about how our website is used. Cookies are small data files stored on your device that help us improve functionality and track usage patterns. You can control cookies through your browser settings, including accepting or rejecting cookies and deleting stored cookies. However, disabling cookies may affect your ability to use certain features of our website.
6. Your Privacy Rights
You have the right to:
- Access Your Information: You may request access to the personal information we hold about you.
- Correct or Update Your Information: You can request corrections or updates to your personal information.
- Delete Your Information: You may request that we delete your personal data, subject to applicable legal exceptions.
- Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails by following the opt-out instructions in the email or contacting us directly.
- Withdraw Consent: You may withdraw your consent to the processing of your personal information at any time, where we are relying on your consent to process the data.
To exercise these rights, please contact us at [contact@societalsync.uk].
7. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Societal Sync. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your privacy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Societal Sync Creative Marketing Agency
[contact@societalsync.uk]
